Milky Well Days — Legal Policies

Domain: milkywelldays.mom

Effective Date: August 25, 2025. Last updated on this date.

Terms of Use & End‑User License Agreement (EULA)

  1. Acknowledgement. This EULA is between you and Milky Well Days ("we", "us"). Apple Inc. is not a party to this agreement and bears no responsibility for the App or its content.
  2. Scope of License. We grant you a personal, limited, non‑exclusive, non‑transferable, revocable license to install and use Milky Well Days (the "App") on Apple‑branded devices you own or control, subject to Apple Media Services Terms and this EULA.
  3. Health & Medical Disclaimer. The App provides informational tools for tracking breastfeeding and pumping. It does not provide medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider. You assume all risks arising from use of the App.
  4. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, NON‑INFRINGEMENT, AND AVAILABILITY. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR‑FREE.
  5. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, CONTRACTORS, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF DATA; LOSS OF PROFITS; BUSINESS INTERRUPTION; OR PERSONAL INJURY ARISING OUT OF OR IN CONNECTION WITH USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE LESSER OF USD $1 OR THE AMOUNT YOU ACTUALLY PAID FOR THE APP/SUBSCRIPTION DURING THE 3 MONTHS PRECEDING THE CLAIM.
  6. Indemnification. You agree to defend, indemnify, and hold harmless us and our affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your use of the App; (b) your violation of this EULA; or (c) your violation of any law or third‑party right.
  7. Maintenance & Support. We are solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services.
  8. Product Claims & IP. We are responsible for addressing any claims by you or a third party relating to the App or your possession and/or use of the App, including but not limited to product liability, legal compliance, and intellectual property claims.
  9. Third‑Party Beneficiary. Apple and its subsidiaries are third‑party beneficiaries of this EULA and, upon your acceptance, shall have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third‑party beneficiary.
  10. Subscriptions; Pricing; Refunds. Premium features are offered via auto‑renewing subscription billed through Apple In‑App Purchase at USD $24.99/Year. Manage/cancel in your Apple ID settings. Refunds are handled by Apple per their policies; otherwise, refunds are provided only for duplicate charges or verified technical failures.
  11. Acceptable Use. You may not misuse the App, attempt to access it by automated means, reverse engineer, or use it to develop a competing service. You may not upload unlawful, harmful, or infringing content.
  12. Termination. We may suspend or terminate access to the App at any time, with or without notice, for any reason, including suspected misuse or non‑payment. Upon termination, your license ends immediately.
  13. Arbitration; Class‑Action Waiver. (US users) Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS‑WIDE ARBITRATION. You may opt out within 30 days by emailing support@milkywelldays.mom with subject "Arbitration Opt‑Out" and your Apple ID email.
  14. Governing Law; Venue. Except where prohibited, this EULA is governed by the laws of the State of Delaware, USA, excluding conflict‑of‑law rules. Seat of arbitration: Wilmington, Delaware, USA. Non‑US users may have mandatory consumer rights under local law that remain unaffected.
  15. Force Majeure. We are not liable for any failure or delay due to events beyond our reasonable control, including outages, natural disasters, war, labor disputes, internet or hosting failures.
  16. Changes to Terms. We may update these terms from time to time. Material changes will be posted here with a new effective date. Continued use after changes means you accept the updated terms.

Privacy Policy

We collect app usage data (analytics and crash reports) to improve user experience and the App. We do not sell personal data. You control your data.
  1. Who We Are. Milky Well Days operates the App available at milkywelldays.mom.
  2. Information We Collect.
    • App Usage & Diagnostics: interaction events (screens tapped, feature usage counts), device model, OS version, anonymized identifiers, performance metrics, and crash logs.
    • Optional Account/Contact: if you contact support or join TestFlight, we may receive your email and feedback content.
    • Content You Enter: pumping/feeding logs and notes are stored on‑device and, if you enable it, synced via platform services such as iCloud. We do not use this content for advertising.
    • Payments: all purchases are processed by Apple. We do not receive or store your full payment card data.
  3. How We Use Data. To provide and improve the App (debugging, quality, feature decisions), personalize in‑app experience (e.g., tips), prevent abuse, and comply with legal obligations. We do not use your data for third‑party targeted advertising.
  4. Legal Bases (GDPR). Our processing relies on: (a) legitimate interests (App analytics, fraud prevention); (b) performance of a contract (providing core features); and (c) consent where required (e.g., optional analytics in some regions).
  5. Data Sharing. We may share limited data with service providers acting on our behalf (e.g., analytics, crash reporting, email support). They are bound by contracts to use data only per our instructions. We do not sell personal data.
  6. International Transfers. Service providers may process data in other countries. Where applicable, we use appropriate safeguards (such as Standard Contractual Clauses).
  7. Retention. Usage analytics and crash logs are retained only as long as necessary for the purposes above, typically 12–24 months. You can delete in‑app content at any time; removing the App may delete local data. Backups you control (e.g., iCloud) follow your platform settings.
  8. Your Choices & Controls.
    • Access, Deletion, Export: Email support@milkywelldays.mom to request access, correction, export (GDPR data portability), or deletion.
    • TestFlight: Beta builds may collect additional diagnostics to improve pre‑release quality.
  9. Security. We use industry‑standard safeguards (encryption in transit, access controls). No method of transmission or storage is 100% secure.
  10. Do Not Track / CCPA. We do not sell personal information. California users may exercise access/deletion rights by contacting us. We honor applicable Do Not Track/Limit Processing signals where required.
  11. Changes to this Policy. We may modify this Policy; updates will be posted here with a new effective date.

Contact

Email: support@milkywelldays.mom

Mailing Address: [Add your business/legal mailing address here]